189. USPS Redelivery (3) USPS再交付（3）

The USPS phone menu voice answered. Jean said, "Representative." A male representative said hello. "The mailman didn't redeliver my package today," Jean said. "What is the tracking number for your package?" he asked. Jean told him the number. "I can't find that number," he said. "Are you sure that's the right number?" "Yes. USPS gave it to me yesterday," she said. "Did the USPS representative give you a confirmation number?" he asked. Jean said no. "You must get a confirmation number," he said. "No confirmation number, no redelivery. When do you want redelivery?" Jean asked for redelivery on Wednesday. "Okay, you'll get your package tomorrow," he said. "Here's your new tracking number and confirmation number. Remember, you can depend on USPS." Jean felt much better. She had two numbers. The next day the mailman came and went. He didn't redeliver her package. Jean called the 800 number again.

USPS电话菜单语音应答。琼说：“代表。”一位男性代表打招呼。“邮递员今天没有给我寄包裹，”琼说。“您的包裹的跟踪号码是多少？”他问。琼告诉了他电话号码。“我找不到那个号码，”他说。“你确定那是正确的号码吗？”“是的，USPS昨天给了我，”她说。“USPS代表是否给了您确认号？”他问。琼说没有。“你必须得到一个确认号码，”他说。“没有确认号码，就没有退货。您想什么时候退货？”琼要求在星期三归还。“好吧，你明天就能拿到包裹了，”他说。“这是您的新跟踪号码和确认号码。记住，您可以依赖USPS。”Jean感觉好多了。她有两个号码。第二天，邮递员来了又走。他没有把包裹还给她。琼又打了800。