A: Are you the Rental Agent? B: Yes, I am. Welcome to my office. A: It's nice to meet you. Thank you. B: How did you hear about me? A: A friend referred me to you. B: Oh really. I'm glad. A: He said you were the right person to talk to about renting an apartment. B: That's nice to hear. I'm flattered. How can I help you? A: I found an apartment in Pasadena, and I wanted a second opinion. B: Sure. Do you have the apartment's information? A: Yes, I do. Here it is. B: Thank you.