A: Good morning. Welcome to ABC Technologies. B: Hi, good morning. A: How can I help you? B: I have an appointment with Mr. Rogers today. A: Oh, what time is that? I don't see it on his schedule. B: Well, there's no set time. I'm an old friend of his. A: Okay, let me call him. What is your name? B: I'm Tom Williams. He will know me. A: Just a minute, sir. Please take a seat. B: Thank you. A: Yes, Mr. Williams. Mr. Rogers will see you soon. B: That's wonderful. I know how busy he is. Thanks.