A: Good afternoon. Jet Office Products. B: Hello, my name is Richard Lee. I need to reschedule an appointment. A: I could help you with that. B: I have an appointment for 9 a.m. Tuesday that I need to change. A: Who was your appointment with? B: I was scheduled to see Mrs. Roberts. A: Okay. Thank you for calling. B: You're welcome. Can I reschedule? A: Yes, of course. When will you be free? B: Does Mrs. Roberts have any time on Wednesday? A: No, but she's free Thursday afternoon at 1:00 p.m. B: That's perfect. Thank you. I'll see her then.
