A: Please have a seat. B: Thank you. A: I am very disappointed in you. B: I know. Believe me, I tried very hard to make your deadline. A: I was depending on that report. B: I know, but unexpected circumstances came up. A: Unexpected circumstances? B: Yes. I would have had it ready in time, but the computer crashed. A: The company computer crashed? B: Yes, it did. I had weeks of saved work on it when it crashed. A: So your report was ready? B: Yes, it was. The crash deleted all my work. A: Okay, I'll check with IT. Thanks. B: You're welcome.