A: I'm calling to see if the results of some tests I took are in? B: I can check for you. Can I have your name, please? A: Sure, my name is Willie Foster. B: Mr. Foster, your doctor is Dr. Edwards? A: Yes, that's right. B: Can you tell me when the tests were taken? A: I was there last week. B: I see your results are in, Mr. Foster. A: Great! Can you read them to me? B: Actually I cannot. You need to come in and see the doctor. A: Are they that bad? Am I dying? B: Sir, I'm just the receptionist. Why don't you come and speak to Dr. Edwards?
