A: I had a problem last night in the parking lot and would like to speak to the manager. B: This is the manager speaking. How can I help you? A: I got out of my car in the parking area, and the area was not lit very well. B: How long have you noticed this problem? A: This is the first time that I noticed it. B: Maybe you were just parking in a shadowy area. A: Regardless of the cause, the problem needs to be taken care of. B: I am not sure that having a few shadows here and there is such a problem. A: It is unsafe because people can't see where they are walking and could have an accident. B: When it gets dark tonight, I will take a look. I appreciate your concern.