A: I would like to make an appointment to discuss the problems I keep having with my apartment. B: Are you having problems? This is the first I've heard of it. A: We gave you a list of problems last week. B: What kind of problems are you talking about? A: The garbage disposal doesn't work, we have rats, and the toilet is backed up. B: Maybe I could get back to you in a few weeks. I am leaving on vacation this afternoon. A: These things are your responsibility, and you need to fix them immediately. B: Don't tell me what to do! I'll get to it when I get around to it! A: If these problems are not addressed immediately, I will be contacting the health department this Friday. B: I'll be right over!