A: I am calling about my cable service. B: What's the problem? A: For the past week my cable hasn't been working. B: I apologize, but the cable has been down lately. A: Do you know when it is going to start working again? B: Give it a couple days, and it should be back on. A: Will I still have to pay for the cable while it's not working? B: Since it's not working, I'm going to give you a credit. A: So I don't have to pay anything? B: You won't pay anything until your cable starts working again. A: Okay, thank you very much for your help. B: No problem. Thank you for being so understanding.
