A: I have a problem with my cable. B: What about it? A: My cable has been out for the past week or so. B: The cable is down right now. I am very sorry. A: When will it be working again? B: It should be back on in the next couple of days. A: Do I still have to pay for the cable? B: We're going to give you a credit while the cable is down. A: So, I don't have to pay for it? B: No, not until your cable comes back on. A: Thanks for everything. B: You're welcome, and I apologize for the inconvenience.
