A: You're spending a very long time on my hair. B: I'm almost done. A: I needed you to be finished an hour ago. B: I'm all done now. A: Are you sure you're finished? B: I don't understand. A: You did a horrible job on my hair. B: What's wrong with it? A: I don't like anything about it. B: I apologize. A: That's fine, but I'm not paying for it. B: Excuse me? Let's try to work this out, okay?