A: Hi there, I want to reserve a hotel room. B: No problem at all. Could I have your full name, please? A: Sure, John Sandals. B: Hi, Mr. Sandals. I'm Michelle, at your service. When do you need the room? A: My plans are to be there April 14th to the 17th. B: We have new room rates, sir. Will that be acceptable to you? A: It depends on the price, of course. What is it? B: It's $308 a night. A: I have no problem with that. B: Great! Would you prefer smoking or nonsmoking? A: Definitely nonsmoking. I can't handle that smell. B: Nonsmoking. Now, is a queen-size bed okay? A: No problem. B: Great, Mr. Sandals. Your reservation is confirmed. Now all I need is your phone number. A: Of course! It's area code 626-555-1739. B: Thank you so much, Mr. Sandals. We look forward to seeing you!