A: I have a reservation. My name is John Sandals. B: May I see your ID, please, Mr. Sandals? A: Certainly. Here it is. B: Thank you. Do you have a credit card, Mr. Sandals? A: Yes, I do. Do you accept American Express? B: Sorry, sir, just VISA or MasterCard. A: Here's my VISA card. B: Okay. You're in room 507. It's a single queen-size bed, spacious, and nonsmoking. Is that suitable? A: Yes, it sounds like everything I expected. B: Here's your key, sir. If you need anything, just dial 0 on your room phone.