A: What may I help you with? B: I need to file a complaint. A: What is your complaint about? B: I got robbed. A: When did this happen? B: It happened this morning. A: What was taken? B: My wallet and cell phone. A: Did you get a good look at the person who robbed you? B: I sure did. A: Would you able to pick him out of a line-up? B: That shouldn't be a problem.