A: What can I do for you? B: I would like to file a complaint. A: What happened? B: I was robbed. A: When did this happen? B: It happened this morning. A: What was taken from you? B: My wallet and my cell phone. A: Were you able to get a look at this person's face? B: Yes, I was. A: Would you be able to pick him out of a line-up? B: That would be easy.