A: Hello, please connect me to Tech Support. B: This is Tech Support, how may I help you? A: I am having problems with my Internet service. B: What seems to be the problem? A: None of my wireless devices are connecting to the Wi-Fi. B: I see. Have you tried disconnecting and reconnecting the modem? A: No, how do I do that? B: Simply unplug the modem for fifteen seconds. A: Alright. I plugged it in again. B: Are all of the lights back on the modem? A: Yes, they're all green! B: Your devices should be able to connect easily now. A: Oh, they're working perfectly! Thank you!
