A: Hi, I need assistance, please. B: How can I help you today? A: My phone refuses to turn on anymore. B: It looks like it short circuited. A: Well, I did drop it many times. B: I'm afraid I can't help you. A: I guess I'll have to use the warranty. B: According to your contract, you may choose a new phone. A: I'll just get the same brand again. B: Will you need the warranty? A: No. Just have the phone. B: Make sure you don't go dropping it!
