A: Who do I have the pleasure to speak to this afternoon? B: Hello, my name is James. A: You've called your city's local plumber. What can I do for you? B: Thank you. I have a problem with my gas line. A: I specialize in gas line problems. You're in luck. B: I'm glad to hear that. Can you come to my home today? A: I'm booked today, sorry. Can I come tomorrow instead? B: Tomorrow works for me too. Is three o'clock fine? A: Yes, that hour is fine. B: What are your rates? A: I will provide you with an estimate free of charge when I see the problem. B: Alright, that sounds good. Thank you.
