A: May I help you? B: I can't find the book I want. A: Why don't you try looking at the database? B: I checked it already. A: Do we have it available? B: It wasn't there. A: I guess it is lost. B: Will you be getting another copy? A: Yes, we will. B: Could you reserve a copy for me? A: I can do that. B: That's great. Thanks a lot.