A: I had some concerns about the pool and Jacuzzi area and would like to speak with someone. B: I can help you with that. What are you having problems with? A: I live right next to the pool, and late at night it is really noisy out there! B: There is not supposed to be anyone in the pool area after ten o'clock at night. Are you noticing people out there any later? A: I've heard people out there at one in the morning! B: Did you contact anyone? A: No, I just waited until now to tell you. B: I will give you the direct line to call to report this when it is happening A: I appreciate your help. B: You are welcome. Evidently a few people need some reminders.