A: I was wondering if I could speak to someone about some concerns of mine with the pool area. B: I can answer any questions that you might have. What are your concerns? A: I enjoy living next to the pool, but it gets really loud out there at night. B: The pool is supposed to be closed after 10:00. Are you saying that people are partying later than that? A: There have been parties out there that haven't ended until two in the morning! B: Did you call the front desk? A: Yes, I tried, but no one picked up. B: You can have my personal line to call if this happens again. Do not hesitate to call. A: Thank you for taking care of this for me. B: Thank you for bringing it to my attention. We will send reminder memos to help people remember what the rules are.
