A: I'm calling about a problem with my apartment. B: Tell me what the problem is. A: There must be a leaking pipe in my ceiling. B: Are you sure? A: There is water leaking from my ceiling. B: Is the water flooding your apartment? A: It's not flooding, but my carpet is beginning to smell. B: Has it been leaking long? A: I believe it began leaking today. B: Someone will be right up to fix it. A: I'd appreciate that. B: Let me also apologize about the problem.
