A: Would you help me, please? B: It would be my pleasure. A: I want to return this opened DVD. Is that possible? B: No problem at all. Do you have your receipt? A: Let me dig it out of my wallet. B: I'm sorry. You can't return something more than 30 days old. A: There must be some way around this. B: I'm sorry, but I have to tell everyone the same thingââ¬âno. A: That's the dumbest rule I ever heard of. B: Maybe the rules will change if we lose all our customers.
