A: I have a problem. B: What's the problem? A: My mattress was supposed to be delivered today. B: Is there a problem? A: The delivery people showed up four hours late. B: I apologize for their tardiness. A: I was late for work because of them. B: Again, I do apologize for the inconvenience. A: I want my money back for the delivery. B: Seeing as they were late, that won't be a problem. A: It shouldn't be a problem. B: I'm going to refund your money right now.
