A: Good morning, is this Ryan? B: You are speaking with Ryan. How can I help you? A: Ryan, this is Malia, and I need to call in sick today. B: What seems to be the problem? A: I went hiking and have terrible poison oak. B: When did you get that? A: I think I got it on Saturday, but it just showed up today. B: What are you doing for it? A: The doctor prescribed an ointment and gave me a shot. B: Good. You probably should be much better by tomorrow.