A: May I speak to Ryan, please? B: This is Ryan you are speaking with. What can I do for you? A: Hi, Ryan, this is Malia, and I will not be coming to work today. B: What is wrong with you? A: I have really bad poison oak and can't stop itching. B: How long have you had it? A: I've had it a few days, but the rash really got bad last night. B: How have you been treating it? A: I have some lotion that the doctor gave me, as well as an antihistamine. B: That should work. I'll see you tomorrow when you return to work.