A: I'm John Sandals, and I have a reservation. B: Would you show me your ID, sir, please? A: Here you go. B: Thank you very much. Now, sir, do you have a credit card? A: Certainly! Would you like my American Express card? B: Regrettably, Mr. Sandals, we accept only MasterCard or VISA. A: I thought American Express was accepted everywhere. Never mind. Here's my VISA. B: Thanks. You're in room 507, a big, nonsmoking room, with a queen bed. Is that okay, sir? A: Yes, that's just fine. B: I'm happy to hear that. Here is your key. Just dial 0 if you need anything.