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1303. AT A HOTEL: Calling to Report a Cockroach Problem (2) (5) 在酒店:打电话报告蟑螂问题(2)(5)

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A: This room is unfit for humans. I want another room, and I want a refund for tonight. B: Perhaps if you would be kind enough to tell me the problem, sir. A: In a word, cockroaches! B: Oh, no, are they back? I'll give you another room immediately, sir, and a refund for tonight. A: Thank you. I'm glad that you don't believe that your guests are liars. B: Sir, without happy guests, we are nothing.

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