A: There is something wrong with my credit card. B: What's the problem? A: There is a charge on here that I never made. B: What charge was made? A: It was a charge for a $350 purse that I never bought. B: You didn't make this purchase? A: I think I would remember if I made a purchase that large. B: Sorry. When was this purse purchased? A: It was purchased on the 12th of November at 3:15 pm, but I was at work. B: We'll do an investigation and get to the bottom of this. A: In the meantime, do I have to pay for this charge? B: No. We'll take care of everything.
