A: Can you help me, please? B: No problem. What is your question? A: Is it possible to return an opened DVD? B: Sure, as long as you have your receipt. A: Here you go. B: I'm sorry. You can't return something you bought more than 30 days ago. A: Yes, but this is only day 32. Isn't that okay? B: I'm sorry, but rules are rules. A: Well, this is ridiculous. I won't shop here anymore. B: Well, if I was the boss, the rules might be different.
