A: You guys are charging me $10 for a movie that I never ordered or saw. B: Let's see, sir. According to your file, you watched "Titanic" Monday evening. A: The wrong information is in my file. I was at a concert Monday night. B: Well, your word overrules the file, sir. One moment, please. A: I knew you'd see it my way. B: Sir, I deleted the $10, but I had to add a $2 service charge to your bill. A: Am I in the Twilight Zone? You're charging me for a movie I never saw? B: Please don't blame me, sir. Blame the computer programmer. A: This is highway robbery. I've got a good mind to call the police! B: If it makes you feel any better, other guests feel the same way.