A: I made a reservation earlier this week, but I have to cancel it. B: No problem, sir. Just tell me your name, phone number, and date of reservation. A: Great! I'm Rudy Randolph, 818-555-1234, and my reservation was for April 9 to 15. B: Sir, let me hit the delete button, and your reservation will be cancelled. A: That was nice and fast. Thanks. B: Not at all.